Friday, July 1, 2011

Personas of an eLearning System



1. Hans, A 60 year old, Professor that has no previous experience with eLearning platforms. Earlier used to prepare PDFs and upload to a CMS Server for students to download.

2. Jahn, 19 years old,Ist year student. He is very new to the idea of self motivated learning concept: university education. Previously used to strict school system of compulsary education.

3. Mathew, 22 years old, IIIrd year bachelor student of Computer Science. He is self motivated and understands that he has passion for writing elegant, fast, reusable and readable code.

4. Leonard, 30 years old, developer of the eLearning platform. He knows the limitations of the system, constantly tests the system for bugs and is responsible for bug fixing.

5. Laura, 33 years old, Interface & Usability designer of the system. She is keen on understanding how the system is used by students and professors alike. She constantly looks for ways to make the system easy to use.

6. Doris, 45 years old, She has recently enrolled her self into an Adult education program. She has 2 children and has been teaching for 20 years. She has now decided to invest in her own education. She has little experience with web applications and has never used an eLearning system. Her ignorance makes her afraid to use such system.

7. Peter, 50 years old, Manager of the eLearning development team. It was his brain child and mainly all the requirements are set by him.

8. Lorenz, 35 years old, System Administrator. He deals with managing the Database and administration of users on the System (Rights Management).

9. Nina, 22 years old, IInd year economics student. She is active on twitter and facebook. She feels comfortable with web based applications.

10. Albert, 45 years old. He is learning to be a Pilot. He is using the system to prepare himself for the pilot exams. He uses it for filling in the gaps in his knowledge. He does not follow any strict learning path but jumps around the relevant subjects.

11. Nadia, 50 years old. She works in the legal office. She heavily uses the system for referring to laws and amendments in the strict context. She wants fast answer to what she is looking for.

12. Maria, 25 years old. She is secretary at the Faculty of Computer Science. She deals with many unusual situations e.g. Professors and Students from different countries, different contracts and tax payments depending on the country of origin, etc. Every time she faces these unusual cases, it is logged into the system with its solution so that other secretaries can gain from the knowledge/experience.

13. Dr. Zanella, 49 years old, Head researcher at an Horticulture Institute. His group of researchers collect pictures of diseased fruits and vegetables, describing the symptoms and logs them into the system under a category. The system is shared among other researchers around the world. In the case of a solved case: a proven solution is found, the solution is posted below the case and flagged as solved. His focus is on social aspect and collaboration of others knowledge.

14. Minnie, 29 years old, English teacher. She is using it in a teachers training program. Her team intensively uses its communication channels: chats and forum for discussing the assignments and topics.

15. David, 30 years old, Software Engineer. He recently decided its time to learn Design Patterns. He would like to learn patterns that are currently relevant to problems faced at work. He wants to have a liberal learning path, choosing topics he decides to learn.

16. Suraj, 25 years old, Physics Student. He appreciates the hierarchical presentation of the concept where the nature of dependency is reflected in the course structure.
He enjoys that many mechanical parts of the physics problems are also interactive (flash/applet), so that the concepts gets very clear and the problems are easier to imagine.